Employees Survey What is your loan number? What is your name? How did you hear about Vedika Credit Capital Limited? Referral Advertisement Social Media Other How easy was it to understand the loan application process? Very Easy Easy, Neutral Difficult Very Difficult How satisfied were you with the information provided during the application? Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied How would you rate the clarity of the loan terms and conditions explained to you? Bad Poor Fair Good Excellent How would you rate the professionalism of our staff? Bad Poor Fair Good Excellent How satisfied were you with the responsiveness of our staff to your queries? Very Satisfied Satisfied, Neutral Dissatisfied Very Dissatisfied Did the staff provide you with sufficient support during your loan application? Yes No How would you rate the overall behavior of the office staff? Bad Poor Fair Good Excellent How satisfied were you with the speed of the loan disbursement process? Bad Poor Fair Good Excellent Were the disbursement methods explained clearly to you? Yes No Did you receive your loan amount as promised? Yes No How convenient was the loan disbursement method for you? Very Convenient Convenient Neutral Inconvenient Very Inconvenient What was the primary purpose of taking this loan? How has the loan impacted your life or business? Were you able to achieve your goals with the loan amount? Yes No How have you utilized the loan amount? How clear were the repayment terms explained to you? Very Clear, Clear Neutral Unclear Very Unclear How satisfied are you with the repayment options available? Very Clear, Clear Neutral Unclear Very Unclear Did you encounter any issues during the repayment process? Yes No How would you rate the flexibility of the repayment schedule? Bad Poor Fair Good Excellent How satisfied are you with the overall loan experience? Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Would you recommend our microfinance services to others? Yes no What aspects of our service did you like the most? What areas do you think need improvement? What areas do you think need improvement? Would you be interested in participating in future surveys or focus groups? Yes No Submit
